Content designer & strategist

Singaporean based in Rotterdam. I believe in thinking slow, moving fast, and designing for scale and longevity. I work autonomously, collaboratively, respectfully.

Outside of work, I rock-climb, read webtoons, discover new music, practice sashiko and resist the urge to buy clothes I don’t need.

Open to curious consultations, interesting opportunities and creative collaborations on anything content related. Particularly interested in topics like art, lifestyle, design, music, the outdoors, health and wellbeing.

A person smiling on a rooftop with blue painted floor, wearing a gray cap and blue clothing, with a cityscape in the background.

What I do

Content design

Work with cross-functional teams to bring experiences to life through content that fits within the user journey and content ecosystem. This includes facilitating workshops, wireframing, taxonomy, developing governance frameworks (i.e. templates, patterns, components) IA, naming, and UI writing.

Content strategy

Work with product teams to find opportunities to improve content based on user and business needs, in a holistic manner for scaled impact. This includes problem scoping, stakeholder interviews, developing content vision, goals, processes, audits, frameworks, collaboration models, playbooks and guidelines.

UX strategy

Work with Design to develop high-level planning and direction of experiences across products aligned with business objectives. This includes creating competitor analysis, experience blueprints, establishing UX principles and system frameworks and roadmapping.

Work experience

Booking.com
2022 - Now

Senior UX Writer

Meta f.k.a Facebook
2020 - 2022

Senior Content Designer

Grab
2019 - 2020

Senior Content Designer

Nurun
2018 - 2019

Content Experience Designer

Freelance
Before 2018

Senior Copywriter