Brand Rights Protection
An enterprise product by Meta that allows Fortune 500 companies to protect their intellectual property by reporting infringing content found across Meta technologies.
Built by a purely engineering team, I was part of the first UX team to bring this product up to regulatory standards and transition it from an internal tool to a public-facing product. I’ve selected 3 key projects that show the biggest impact I made as the Content Designer on the team.
Contribution
Content design, risk mitigation, naming, service design audit, communications strategy
Customer satisfaction score increased from 3/5 to 4/5
Product was ready to scale for growth by >500% in monthly active users in a year